You may return the item within 14 days of receiving it.
To begin a return or exchange, please email firstname.lastname@example.org with your order number.
The item must be unused and in the original packaging and you will receive an email from us regarding the refund status.
All returns may be subject to a 15% restocking fee and shipping costs are non-refundable.
It usually takes around 1 to 2 weeks to complete the return process.
In case of DOA item, we will replace the defective item with no charge.
Please do not hesitate to contact us at email@example.com