Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted?

We accept PayPal, Visa, Mastercard, American Express, Discover.

How long will delivery take?

It usually take around 5 to 10 days to arrive.Tracking number will be provided.

What is the return policy?

You may return the item within 14 days of receiving it.
To begin a return or exchange, please email with your order number.

The item must be unused and in the original packaging and you will receive an email from us regarding the refund status.
All returns may be subject to a 15% restocking fee and shipping costs are non-refundable.

It usually takes around 1 to 2 weeks to complete the return process.

In case of DOA item, we will replace the defective item with no charge.
Please do not hesitate to contact us at

Can I bring scooter on a plane?

Yes. The scooters are lightweight and you can easily bring it on a plane.

Does the scooter fit into my car?

Yes. Our scooters are foldable and it fits into most vehicles.

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